can I wash my top knots?
top knots - wash cold and lay flat to dry. iron warm if needed.
mini knots - spot clean only 

can you make me something custom?
we'd love to!! custom pieces are our favorite projects to work on.
please send an email to [email protected] + let's create!

do you rent anything?
yes we'd be stoked to be a part of your event! email [email protected] + let us know what you're looking for. some examples include macrame table runners, chandeliers, backdrops, plant hangers + ceremony arches.

if you're interested in wholesale, please email: [email protected]

sending your order as a gift?
please let us know in the check out notes if your order is a gift. we would be more then happy to include a personalized message!

i'm local. can i pick up my order?
yes! if you are local to {phoenixville, pa} use code "PICKUP" at checkout so that shipping is deducted + we will be in touch to arrange a time to meet. 

do you accept returns?
we currently do not have a return policy. however, we want you to be happy with your products! if you have any issues, please email us at [email protected]

what if my package is lost or stolen?
we are not responsible for lost or stolen packages.
please contact your local USPS if you believe this has happened.